Frequently Asked Questions

Disc.Market is a dedicated online marketplace where you can buy and sell disc golf gear — discs, bags, baskets, apparel, and accessories — from independent Pro Shops. Our platform brings the disc golf community together in one trusted, escrow-protected place.

Click "Sign in" at the top of the page and choose "Sign up." Fill in the required details, and you'll receive a confirmation email to activate your account. You can also sign up with Google or Apple.

Log in and go to My Account. From there you can edit your display name, addresses, avatar, and notification preferences.

Absolutely. Disc.Market uses industry-standard encryption and security practices. Card details go directly to our payment processor (Stripe) — we never see or store your full card number. We never sell your data.

Go to Account → Data & privacy to export your data, or contact our support team through the Contact page to request deletion. We'll process your request and remove your account and associated data.

Two-factor authentication adds an extra layer of security by requiring a second verification step when you log in. After entering your password, you'll be prompted for a code from an authenticator app. To enable 2FA, go to My Account → settings and follow the on-screen instructions. We strongly recommend enabling it.

Two ways: use our live chat (the chat bubble in the bottom corner of any page) for the fastest help during business hours, or visit the Contact page and submit a message. Our team will get back to you as quickly as possible.

Yes — Disc.Market has native Android and iOS apps, and the website is fully responsive on phones and tablets. You can browse, buy, sell, and manage your account from any device.

Click "Sign in" and select "Forgot password?" Enter your account email and we'll send a reset link. If you're already logged in, you can change your password from My Account settings.

Your username can't be changed after registration, but you can update your display name and email at any time from My Account settings. If you change your email, you may need to verify the new address first.

Click the chat bubble in the bottom-right corner of the site to start a conversation with our support team. Live chat is the fastest way to get help. If our team is unavailable, leave a message and we'll follow up by email.

Discs are the primary focus, but Pro Shops also list bags, carts, baskets, apparel, accessories, and other disc golf gear. Use the category filters in the Marketplace to narrow down what's available.

Browse the Marketplace to find a listing, click it to view details, then click "Add to Cart" and follow checkout. Your payment is held securely in escrow until your order is delivered.

We accept major credit and debit cards, plus wallet options like Apple Pay, Google Pay, Cash App, and Link, as shown at checkout.

Yes — click the heart / "Favorite" button on any listing to save it to your Favorites. Access your Favorites anytime from the Favorites link at the top of the page or from My Account.

Use the Track Order page (linked in the footer and at the top of the site), or open the order from the Orders section of My Account. You'll also get email updates when your order ships, is out for delivery, and is delivered.

Open any of the Pro Shop's listings and click the Pro Shop's name to visit their page, or use the Message button on a listing to start a conversation. You can ask questions about a listing, shipping, or anything else before you buy.

After your order is delivered, you can leave a review from the Orders section of My Account or from the Pro Shop's page. Reviews are tied to a verified purchase and help other buyers shop with confidence.

Browse the full Marketplace and use the filters to narrow by condition (New, Field Tested, or Used), category, brand, disc type, flight numbers, price range, weight range, and color. You can also use the search bar at the top of any page. Combining filters is a great way to find exactly what you're after.

Listings use one of three conditions. "New" means never thrown, in original condition. "Field Tested" means thrown a few times with minimal wear — lightly used. "Used" means regular play with visible wear such as scuffs, scratches, or ink marks. Always check the listing photos and description for the specific item's condition.

While browsing, click the heart / "Favorite" button on any listing to save it. View everything you've saved from the Favorites section in My Account. Favorites are a great way to keep track of discs you're interested in.

You'll get an email confirmation with your order details, and the Pro Shop is notified to prepare your item. Once the Pro Shop ships and adds tracking, you'll receive a shipping notification with the tracking number, plus updates when your package is out for delivery and delivered. Check status anytime from the Orders section of My Account.

Because Disc.Market is a marketplace of independent Pro Shops, cancellation depends on order status. If you need to cancel, message the Pro Shop as soon as possible. If the item hasn't shipped, the Pro Shop can usually cancel and refund. Once it's shipped, wait for delivery and follow the return process if applicable.

Every Pro Shop on Disc.Market has its own page where you can browse all of their live listings. Click a Pro Shop's name on any listing to visit it. Pro Shop pages show their logo, banner, bio, ratings, ship-from location, and social links — a great way to discover more from a Pro Shop you like.

Start by messaging the Pro Shop directly — most issues are resolved between buyer and Pro Shop. If you can't reach a resolution, open a dispute within 3 days of delivery, or contact Disc.Market support via the Contact page or live chat and we'll help mediate.

Prices are set by individual Pro Shops. There's no built-in offer system, but you can message a Pro Shop directly to ask about pricing. Some Pro Shops may be open to adjusting prices or offering bundle deals, especially on multiple items.

Apply through the Sell page. After a quick review, you'll complete a short setup wizard — connect Stripe for payouts, set your ship-from address and payout details, and write your policies — and then you can start listing. Becoming a Pro Shop is free.

From your Pro Shop dashboard, go to Listings and click "+ New." Add photos, a title, description, price, and condition, then save. Your listing publishes to the marketplace immediately — there's no approval queue. Our word filter and post-publish moderation keep the marketplace trustworthy.

Listing is free. Disc.Market takes a 10% commission on the item + shipping (never on sales tax) when a sale completes — so you only pay when you actually sell. Stripe's processing fees are absorbed by Disc.Market, not deducted from your payout.

Listing is completely free — no listing fees, no subscription, no monthly charges. Disc.Market takes a 10% commission on each sale (item + shipping), deducted automatically when the order completes.

From your Pro Shop dashboard, open Settings to add your Pro Shop name, logo, banner, bio, ship-from address, and policies. A complete, polished Pro Shop builds trust with buyers — a quality banner and a clear bio go a long way.

Connect Stripe from your Pro Shop dashboard under Settings → Payments, following the Stripe Connect onboarding steps. Funds from sales are transferred to your connected account after delivery plus a 3-day dispute window, minus the 10% commission.

A strong listing has clear photos (upload multiple to the gallery), an accurate price, and the disc's weight, brand, disc type (mold), plastic, color, and condition (New, Field Tested, or Used). You can also set a sale price, write a detailed description, and choose shipping options. The more complete your listing, the more confidently buyers purchase.

All incoming orders appear in the Orders section of your Pro Shop dashboard. From there you can view details, buy a shipping label or add your own tracking, and ship. When you add tracking, the system automatically monitors the shipment and updates the order status through delivery. Shipping promptly leads to better reviews and repeat buyers.

Yes. Set a sale price on any individual listing to show a strikethrough discount, or create coupon codes from your Pro Shop dashboard. Coupons can be percentage-based or a fixed amount, with usage limits and expiration dates — a great way to move inventory and attract buyers.

Buyers can message you directly, and public questions appear on your listings. You'll find messages and questions in your Pro Shop dashboard, with notifications when new ones arrive. Responding quickly and helpfully is one of the best ways to build a positive reputation as a Pro Shop.

Your Pro Shop dashboard includes an Analytics section where you can track sales, order counts, earnings over time, and other metrics to understand how your Pro Shop is performing. Use these insights to tune your pricing, inventory, and promotions.

Yes — edit any live listing anytime from the Listings section of your Pro Shop dashboard, including photos, description, and pricing. You can delete a listing from the same area; if it has order history it's archived (moved to drafts) instead so your sales record is preserved. Sold listings can't be deleted.

As an independent Pro Shop, you handle returns per the marketplace guidelines and your stated policy. If a buyer reaches out, respond promptly and work toward a fair resolution. Disc.Market support can help mediate if needed — great service, even when things go wrong, builds your reputation.

Open the order in the Orders section of your Pro Shop dashboard. You can buy a shipping label directly through Disc.Market, or enter your own carrier and tracking number. Once tracking is added, the buyer is emailed automatically and the system marks the order delivered once the carrier confirms.