Data Deletion

Your Disc.Market account holds personal data like your name, email, saved addresses, and order history. You're in control of it. This page explains the two ways to delete that data, what gets removed right away, and the small set of records we're legally required to keep (anonymized).

If you signed up using Sign in with Google or Sign in with Facebook, the same options apply — see Data from Facebook or Google sign-in below.

For the full picture of what we collect and why, see our Privacy Policy — deletion is one of several rights it describes, alongside export, correction, and opt-outs.

1. Sign in to your Disc.Market account.
2. Go to Account → Settings.
3. Open Delete Account and confirm.

For your security we ask you to confirm it's really you: if you have a password, you'll enter it; if you signed in with Google or Facebook (so you don't have a password), you'll type your account email to confirm. Deletion runs right away.

Pro Shop owners: if you have any active orders (pending, processing, or shipped) or an order that's disputed or still inside its dispute window, you'll need to fulfill, cancel, or resolve them first — this protects your buyers' ability to receive, dispute, or be refunded for an order that's still in flight.

Buyers: similarly, if one of your own orders is currently disputed or still inside its 3-day post-delivery dispute window, deletion waits until that's resolved — you may need your account to act on it.

Active bids and won auctions: if you have a leading (high) bid on an open auction, or you've won an auction that hasn't been paid and settled yet, deletion waits until those resolve. This protects sellers from a winning bidder vanishing before payment, and protects you from being charged after you've asked us to delete your account.

Want a copy of your data first? Use Export your data on the same settings page before deleting — once deletion runs, we can't recover what was removed.

Email support@disc.market from the email address on your account (or use our contact form) and ask us to delete your account. Tell us the email tied to the account so we can verify it's yours.

We'll confirm your identity and complete the deletion within 30 days — usually much sooner. We'll let you know by email once it's done.

Bought as a guest (no account)? The same applies: email us from the address you used at checkout and we'll redact your personal details from the guest order records, keeping only what tax law requires — anonymized.

When your account is deleted, we permanently remove:

• Your profile — name, username, and profile photo
• Your login credentials, including any Google or Facebook sign-in link (future sign-ins are disabled)
• Saved shipping addresses
• Any payment method you saved for bidding — we instruct Stripe to detach and delete it, and remove the Stripe customer record linked to your account
• Your cart and favorites
• Notifications and push-notification tokens

Your personal details on past orders are scrubbed too: your email is cleared and your shipping address is redacted so a Pro Shop can no longer read it from an old order page.

We can't simply erase completed sales: a Pro Shop's transaction and tax records, and our own accounting and fraud-prevention records, must be retained. So completed order and transaction rows are kept, but stripped of your personal information — your name appears as "Deleted User," your buyer details as "Deleted Buyer," and your address is redacted.

Likewise, reviews you left and support or message threads are kept for the other party's history, but anonymized so they no longer identify you. If you signed a Pro Shop Agreement, that signature record is retained as a legal audit trail. None of this retained data is ever sold, and it's held only as long as the law requires.

Our analytics (Google Analytics, Microsoft Clarity) and advertising pixels (Meta, TikTok, Pinterest, Snapchat, Microsoft) collect anonymous behavioral data — page views, clicks, and conversions — that is not tied to your name, email, or account, so it is not part of an account deletion. We never send your name, email, or phone to these tools.

You control it directly: open Privacy Settings in the site footer to turn the Analytics or Marketing categories off (ad pixels stay off until you opt in), or send a Global Privacy Control signal from your browser — we honor it automatically. To erase data a provider already holds, use that provider's own controls, linked from the sub-processor list in our Privacy Policy.

If you used Sign in with Facebook or Sign in with Google, all Disc.Market ever received was your name, email address, and profile picture. Deleting your account (using either method above) removes that data and severs the connection between Disc.Market and your Facebook or Google account.

You can also revoke Disc.Market's access directly from the provider:

• Facebook: Settings & Privacy → Settings → Apps and Websites → remove Disc.Market.
• Google: visit myaccount.google.com/connections → select Disc.Market → Remove access.

Revoking access stops future sign-ins, but to delete the data we already hold, also delete your account or email us as described above.

If anything here is unclear or you need help deleting your data, reach out at support@disc.market or through our contact form. See also our Privacy Policy for the full picture of how we handle personal information.